Want to use AI agents safely? Start with design
It’s only by mapping out the end-to-end process that you can make the right decisions about how you will maintain control and ensure that the system operates safely. It’s also worth challenging the assumption that existing controls, approvals and handoffs should remain unchanged. It’s by identifying where AI will create value and where humans need to stay in the loop that you will be able to design the right guardrails and observability mechanisms.










